Terms and Conditions
Acceptance of Terms
By using the Aathikalam website, placing an order, or interacting with us through social media and messaging platforms, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy and Return & Refund Policy.
Product Information & Colour Variation
We make every effort to display products, colours and details as accurately as possible. However:
- Actual colours may vary slightly due to screen settings, lighting and device display.
- Small variations in weaving, zari, design or finish are natural characteristics of handloom / textile products and are not considered defects.
Pricing & Payment
- All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of taxes, as mentioned.
- We reserve the right to change prices, offers and discounts at any time without prior notice.
- Accepted payment methods may include COD, debit/credit cards, UPI, net banking, wallets and other options shown at checkout.
- Your order is confirmed only after successful payment (for prepaid orders) or confirmation of COD.
Order Confirmation & Cancellation
- After you place an order, you will receive an order confirmation via SMS / email / WhatsApp.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing error, payment issues or suspected fraud. In such cases, any amount paid for the product will be refunded.
- Customer-initiated cancellations may be accepted only before dispatch, subject to our discretion.
Offers, Discounts & Sale Items
- Promotional codes, festive offers and discounts are valid only for the period mentioned and subject to specific terms.
- Discounted products / sale items may have separate return or refund conditions (often “no refund / no exchange” unless defective). Please check the product description carefully.
Intellectual Property
- All content on the website – including photos, videos, designs, logos, text, layouts and graphics – is the property of Aathikalam or its licensors.
- You may not copy, reproduce, modify, distribute or use our content for any commercial purpose without our written permission.
Limitation of Liability
- While we strive to provide accurate information and quality products, we shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.
- Our liability, if any, will be limited to the value of the product purchased by you.
Third-Party Services & Links
- We may use third-party platforms for payments, logistics, social media, and link aggregators. We are not responsible for the content, policies, or actions of these external sites.
- Use of such services is at your own risk and subject to their respective terms.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City / District, e.g., Thanjavur / Tamil Nadu].
Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on the website. By continuing to use the site after changes are posted, you agree to the revised terms.
